If a visitor arrives into your reception area and they have a problem, perhaps they’re a little angry, there is a certain way to deal with it, in order to stop the problem becoming a larger issue.
If you handle the problem with professionalism and empathy, you can calm the waters, resolve the issue, and hopefully retain the customer for future business. But, how can you do that?Here are 5 steps to refer to if you have to deal with conflict in the reception area. Be friendly and attentive at all times - It’s vital that you let your visitor know that you’re listening to them and you’re taking them seriously. Avoid any remarks that make them think otherwise and make sure you give them all your attention at that moment. And make sure you use the Office Chair Singapore of Ardent Office Furniture (AOF) Singapore. Office Chair Singapore By AOF Singapore has been trusted for a dozen years as an expert Office Chair Singapore with good quality and the best price for your office room.For more information, please visit the AOF Singapore website or directly contact AOF SINGAPORE via email at info@ArdentFurniture.com or via telephone at +65 6783-7911 (For Singapore or 021 3111-6161 (For Indonesia) to get a special price from us !