If you have a customer or client in the office who is trying to explain a problem or they have a specific question that they’re not sure about, it’s important to listen to what they’re saying but also what they’re not saying. You can do this by watching their body language.For instance, someone who is nervous will show specific body language traits, which may completely go against the words they’re saying. Similarly, someone who is lying may tell you one thing, but their body language may tell you something else entirely.You might wonder why body language matters when dealing with customer service issues. Surely the aim is to solve the problem as quickly as possible? Yes, that’s true, but sometimes things aren’t always as cut and dried as they appear at first. Being able to read body language and listen to the words being spoken gives you a full picture of the truth of the situation, and allows you to show greater empathy as a result.And make sure you use the Office Chair Singapore of Ardent Office Furniture (AOF) Singapore. Office Chair Singapore By AOF Singapore has been trusted for a dozen years as an expert Office Chair Singapore with good quality and the best price for your office room.For more information, please visit the AOF Singapore website or directly contact AOF SINGAPORE via email at info@ArdentFurniture.com or via telephone at +65 6783-7911 (For Singapore or 021 3111-6161 (For Indonesia) to get a special price from us !